customers

Working at Yoshinoya as a counter crew has certainly been an eye-opener - to how weird, ridiculous etc. customers can be.

You get people with attitude problems, people who get so easily offended and the list goes on.

Yesterday, a man came in ordered his food and threw a 50-dollar note onto the countertop, as if he were the richest in the world, and you weren't even worthy to talk to him, let alone serve him. As if we owed him a million bucks, as if we'd offended him.

And you also get customers who don't seem to get it that we're not like KFC, MacDonalds and the like. Our menu is fixed, our promotions are fixed, and we can't change the side dishes etc. even though the price is cheaper, or are the same.

And that the Kiddo-Bentos are for KIDS, damnit. I know MacDonalds etc. don't give a damn about whoever buys the kiddy meals. But don't forget. Those are burgers and stuff. They're served in paper. Here at yoshi, however, the meals are served in BOWLS, and we only have a few of the kiddy-bento boxes. Which is why we're so restrictive about the purchase of kiddo-bentos.

And students. Ah, the list goes on. It's plainly stated on the advert that it ends at 5:30, one student meal per student pass, etc. And funnily, students can't seem to read. Students.

STUDENTS. (crap, I'm getting dictionary overload, lol.)

Can't you people read the so-called rules and regulations??

Then you also get customers who think you're downright rude, without even knowing our protocol or procedures etc.

For instance, a lady with her daughter in a pram ordered a beef bowl. I asked if she needed and extra bowl for her child, she said yes. And by procedure, we give a white plastic bowl for kids, not the miso soup bowls nor the bowls for beef sauce. Before I could place the bowl on the tray, she wanted to have a smaller bowl, saying that the white bowl was dirty. I went back to the "plasma screen" and placed the supposedly dirty bowl upon the slippery counter of the plasma screen. And the bowl being lighter than the other bowls, skidded and clattered around a little. Since there was another spotless white bowl upon the same counter top, I gave that to her since we could only give out the smaller bowls when we were out of the white ones.

She rejected it, furiously saying that I was rude, that I banged the bowl down on the counter when she said that the bowl was dirty.

Eh hello, it's like, LIGHT?! No matter how I place it on the counter, it will still clatter around. Unless you give me a lead weight to put inside the bowl. And you don't even know our procedures here, that we are supposed to give the white bowls.

She asked for my name and I told her that it was printed on the receipt. She almost shouted, declaring, "DON'T TELL ME TO LOOK AT THE RECEIPT."

So much for serving you nicely with a smile when I could have just taken your order expressionless, and without offering you another bowl. People make the effort to be nice, and the stupid bowl just clattered a little and you call me rude? Either you have really high standards, or you're just one effed-up lady.

You want tip-top service, go to a 5-star restaurant, for goodness sake. Not a fast food restaurant. Oh, and what if I set it down ever so softly you can't even hear the bowl meeting the countertop, you'd complain I'm too slow because this is fast food and you have to be fast. I give you faster service, you complain I'm rude. If I don't give you fast service in order not to make myself seem rude, you'll complain that I'm slow.

So what in the world am I supposed to do?!

And you say the bowls are dirty. For goodness sake, so many other customers have eaten out of those bowls without complaint. If you want a shiny nice clean bowl, why don't you just takeaway and eat in the comfort of your own home, and the cleanliness of your freshly-Dettol-ed bowl?

Gosh.

Bowls clatter, damnit.

ACCEPT IT.

Thank goodness I'll be resigning soon to enjoy the last few weeks of freedom before poly starts.

Then, a new madness will begin.

But lets not think about that now (: